REFERENCE SERVICES

Reference services are provided to assist users in securing information and in using library materials. This includes answering queries, verifying citations, preparing bibliographies, assisting in the use of the library's on-line catalogue, instructing in techniques for finding information, etc.

An Information Desk, located in the Reference and Loans Unit, serves as the main point of contact for all readers requiring information about library services. Staff at this Desk will also provide assistance for reader registration; matters arising from loans; library orientation and reference enquiries. The Circulation Desk is responsible for the lending and use of material in the Library.

The Loans System is automated and uses an integrated computerized library system, ALEPH . Enquiries and other matters of concern arising from loans transactions should be referred to the Information Desk.

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PHOTOCOPY SERVICE

The Library provides two types of photocopying services for local resources. These services and charges are as follows:-

Self-service Photocopying Machines

Three (3) card operated photocopying machines are provided to facilitate the copying of material. An encoded card is available at a cost of $20.00 for 40 units. Cards are reused.
Readers are advised to read the copyright notice posted near the machines before copying to avoid infringement of the copyright law.

Photocopying Service by Library Staff

Readers who need to do extensive photocopying can arrange to have this done by the library staff. However, this service is not necessarily provided on demand. Copies can be collected after 3:00 p.m. each day. The following conditions obtain:-
The applicant signs a copyright declaration form assuming responsibility for possible copyright infringement. All material for copying must be presented at the Information Desk and the relevant forms completed. All forms for departmental copying must be signed by the Head of Department or a person authorized to sign on his/her behalf accepting the charges involved.

Photocopying - Black and White

Departmental/Personal (UWI)
$0.50 per print for 8 1/2' x 11 or 8 1/2" x 14" paper
$1.00 per print for 11" x 17" paper

Requests from external users
$0.75 per print for 8 1/2' x 11 or 8 1/2" x 14" paper
$1.50 per print for 11" x 17" paper

Photocopying - Colour

Departmental/Personal (UWI)
$4.00 per print for 8 1/2' x 11 or 8 1/2" x 14" paper
$8.00 per print for 11" x 17" paper

Requests from external users
$5.00 per print for 8 1/2' x 11 or 8 1/2" x 14" paper
$10.00 per print for 11" x 17" paper

There is a service charge for orders handled through the mail. Similar requests received from overseas are handled at a different rate.

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OVERSEAS PHOTOCOPIES/INTERLIBRARY LOAN

Loans or photocopies of material not in the library's collection may be obtained for readers from libraries abroad on completion of a Photocopy Service Order form (Overseas).

This service is handled at the Information Desk and forms should be submitted there.

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INFORMATION COMMONS - INTERNET ACCESS/ MULTIMEDIA COLLECTION

At the MSL, a local area network provides access to the MSL's online catalogue. There are 75 workstations available for staff and users in various units of the Library, 22 of these are located in the Info Commons for users.

The Multimedia and Information Technology Unit houses the MSL Information Commons where access to the Internet, productivity software, computer assisted learning programmes, interactive software, CD-ROM databases and online electronic resources including bibliographic databases are enabled.

Currently, there are 24 networked computers on which users can access the Internet and use applications for project work, 2 of these are retained exclusively for the use by Faculty/Staff and visitors, respectively. The Training Room can accommodate 11 networked computers for training programmes.

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PRINTING SERVICES

Black & White Laser Prints cost 0.25 cents (TT currency) each

Colour Laser Prints cost $4.00 (TT dollars) each

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